Frequently Asked Questions
Everything you need to know about ordering fresh produce and gourmet goods from Adelaide Central Market.
How do you ensure the freshness of perishable items during delivery?
All fresh produce, meats, and dairy are hand-picked by our experts on the day of delivery. We use temperature-controlled packaging and refrigerated transport to ensure your items arrive in peak condition.
What are your delivery areas and schedules?
We deliver across the greater Adelaide metropolitan area from Tuesday to Saturday. Orders placed before 11:00 PM are eligible for next-day delivery, depending on slot availability.
Can I modify or cancel my order after it has been placed?
You can modify or cancel your order up to 24 hours before your scheduled delivery date. Please contact our customer support team directly to make any changes.
What is your policy on returns for food products?
Due to health and safety regulations, we cannot accept returns on perishable food items. However, if any product does not meet our quality standards or arrives damaged, please contact us within 24 hours for a full refund or replacement.
Do you offer organic or gluten-free product selections?
Yes, we partner with a wide variety of specialist stalls to offer an extensive range of certified organic produce, gluten-free pantry staples, and vegan-friendly options.
Is there a minimum spend required for home delivery?
Yes, there is a minimum order value of $50 to qualify for our home delivery service. Delivery fees are calculated at checkout based on your distance from the Market.